Privacy

Responsible for the processing of data is:
Weis Audio GmbH
Rundföhrstr. 12
25938 Nieblum
Germany
(+49) 0 46 81 / 62 79 720
info@weis-audio.de

Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.


 

1. Access data and hosting

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.

These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

Third-party hosting services
Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein.

This service provider is based in an EU or EEA member state.


 

2. Data collection and use for processing the contract

We collect personal data that you voluntarily submit to us when you place an order or contact us (e.g. via contact form or by email). Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request and you would otherwise not be able to complete your order or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to Art. 6 (1) 1 lit. b) GDPR. As far as you have given your consent according to Art. 6 (1) 1 lit. a) GDPR by creating Your customer account, we use Your data for the purpose of opening the customer account. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.


 

3. Transfer of data

We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to Art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

The same applies to the transfer of data to our manufacturers or wholesalers where they take over the dispatch for us (drop shipping).

Data transfer to debt collection companies
In order to fulfil the contract according to Art. 6 para. 1 s. 1 lit. b GDPR, we forward your data to an authorised debt collection agency if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection agency. In addition, the transfer of data serves to safeguard our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 s. 1 lit. f GDPR that are overriding in the process of balancing interests.


 

4. Email newsletter and postal advertisement

E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit a GDPR, using the data required or disclosed by you separately for this purpose.

You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.

Postal advertising and your right to opt out
Unless you have not opted-out or you are a consumer who consumer has his habitual residence in Spain, we reserve the right to use your first and last name and your postal address for our advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves the protection of our legitimate interests in promoting and advertising our products to customers according to Art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests.


 

5. Use of data for payment processing

Identity and credit assessment in the case of selecting Klarna's payment services
If you select the payment services offered by Klarna, we will ask you to provide your consent according to Art. 6 (1) 1 lit a GDPR in order to transfer to Klarna the data required for the processing of the payment and for identity and credit assessment. In Germany, the identity and credit assessment may be carried out by credit reference agencies listed in Klarna's privacy policy.
Klarna uses the information it obtains about the statistical probability of default for making a well-balanced decision about the establishment, performance or termination of the contractual relationship.
You may revoke your consent at any time by sending a message using the contact data below. The consequence may be that we will no longer be able to offer you certain payment options. You may revoke your consent to such use of your personal data also by notifying Klarna thereof at any time.

Identity and credit assessment in the case of selecting the payment methods offered by Billpay
If you select the payment options offered by our partner, Billpay GmbH, you will be asked during the ordering process to provide your consent to the transfer to Billpay of the data required for the processing of the payment and for identity and credit assessment according to Art. 6 (1) 1 lit a GDPR. If you give your consent, your data (first and last name, street, house number, postal code, city, date of birth, phone number and, in the case of a purchase by direct debit, the indicated account number), and the data related to your order will be transferred to Billpay.
For identity and credit assessment purposes, Billpay or partner companies engaged by Billpay transfer data to credit reference agencies from which they obtain information including, as the case may be, information on the customer's creditworthiness, developed based on mathematical-statistical methods and calculated using, among other things, the customer address data. For details regarding the above-mentioned procedure and the credit reference agencies please see the privacy policies of Billpay GmbH. Billpay GmbH uses the information it obtains about the statistical probability of default for making a well-balanced decision about the establishment, performance or termination of the contractual relationship.
Furthermore, whenever required, Billpay employs third-party support tools to identify and prevent fraud. The data obtained using those support tools are saved at a third-party location in an encrypted form so that they can be read only by Billpay. Those data are used only if you select the payment method offered by our cooperation partner Billpay. Otherwise, the data are deleted automatically after 30 minutes.
You may revoke your consent by notifying Billpay thereof at any time. However, Billpay may be further authorised to process, use and transfer your personal data if this is necessary or legally required for the purpose of payment processing according to the contract or if this follows from a court or administrative order.


 

6. Cookies

To improve the user experience on our website and enable you to use its certain features in order to show suitable products or conduct market research, some pages of this website use the so-called cookies. This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit a GDPR that are overriding in the process of balancing of interests. A cookie is a small text file which is stored automatically on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognise your browser when you visit us again (persistent cookies). To check the cookie storage period, you can use the Overview function in the cookie settings of your web browser. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:
Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/en-gb/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™ : https://help.opera.com/en/latest/web-preferences/#cookies

Please note that disabling cookies may limit your access to some features of our website.

Google reCAPTCHA
To protect against misuse of our web forms and spam, we use the Google reCAPTCHA service within the scope of some forms on this website. Google reCAPTCHA is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). By checking a manual entry, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 para. 1 sentence 1 f GDPR, this serves to protect our legitimate interests in the protection of our website from misuse as well as in a trouble-free presentation of our online presence that are overriding in the balancing of interests.
Google reCAPTCHA uses a code integrated into the website, a so-called JavaScript, as part of the verification methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website including your IP address is usually transmitted to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
No personal data is read out or saved from the input fields of the respective form.
Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent Google from collecting the data generated by the JavaScript or the cookie and relating to your use of the website (including your IP address) and from processing this data by preventing the execution of JavaScripten or the setting of cookies in your browser settings. Please note that this may limit the functionality of our website for your use.
For more information about Google's privacy policy, click here.

Google Fonts
This website contains the script code "Google Fonts". Google Fonts is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). This serves to protect our legitimate interests in a uniform presentation of the contents on our website in accordance with Art. 6 para. 1 lit. f) GDPR.
This will establish a connection between the browser you are using and Google's servers. This gives Google knowledge that our website has been accessed via your IP address.
Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
Further information about data processing by Google can be found in Google's privacy policy.

Our online presence on Facebook
Our presence on social networks and platforms serves a better, active communication with our customers and interested parties. We inform there about our products and current special offers.
When you visit our websites on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from these data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your terminal. The visitor behaviour and the interests of the users are stored in these cookies. This serves in accordance with Art. 6 para. 1 lit. f GDPR to protect our legitimate interest in an optimised presentation of our offer and effective communication with customers and interested parties that are overriding in the balancing of interests. If you are asked by the respective social media platform operators for a consent into the data processing, e.g. with the help of a checkbox, the legal basis of data processing is Art. 6 para. 1 lit. f GDPR.
If the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has adopted a decision on appropriateness for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here
For detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options for the protection of your privacy, in particular opt-out options, please refer to the providers' data protection information linked below. If you still need help, you can contact us.
Facebook: https://www.facebook.com/about/privacy/


 

7. Sending rating reminders by email

Rating reminder by SHOPVOTE
If, when or after placing your order, you have given us your express consent to doing so according to Art. 6 (1) 1 lit a GDPR, we will disclose your e-mail address to Blickreif GmbH, Alter Messeplatz 2, 80339 München (https://www.shopvote.de/), so that they can email you a rating reminder.

You may revoke your consent at any time by sending a message to the contact option specified below or directly to Blickreif GmbH.


 

8. Contact possibilities and your rights

Being the data subject, you have the following rights according to:

  • art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;

  • art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;

  • art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
    - to exercise the right of freedom of expression and information;
    - or compliance with a legal obligation;
    - for reasons of public interest or
    - for establishing, exercising or defending legal claims;
    erforderlich ist;

  • art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
    - dthe accuracy of the data is contested by you;
    - the processing is unlawful, but you refuse their erasure;
    - we no longer need the data, but you need it to establish, exercise or defend legal claims, or
    - you have lodged an objection to the processing in accordance with art. 21 GDPR;

  • art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;

  • art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.


If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our site notice.


 

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Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.

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The Privacy Policy has been prepared with the Trusted Shops’ Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

Complement to the use of Google AdWords with conversion tracking

In our website, we use the advertising component Google AdWords and the so-called conversion tracking. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

By being certified under the EU-US Privacy Shield,

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that EU data protection standards will be met, including when processing data in the United States.

We use the conversion tracking for the targeted application of our offer. Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

If you click on an ad served by Google, the conversion tracking we use will store a cookie on your device. These so-called conversion cookies lose their validity after 30 days and do not serve your personal identification.

If the cookie is still valid and you visit a certain page of our website, both we and Google can evaluate that you have clicked on one of our ads placed on Google and that you have subsequently been redirected to our website.

Google uses the information gathered in this way to provide us with statistics about visiting our website. We also receive information about the number of users who have clicked on our ad (s) as well as about the subsequently accessed pages of our website. Neither we nor third parties using Google AdWords will be able to identify you in this way.

You can also prevent or restrict the installation of cookies by using the appropriate settings on your Internet browser. At the same time, you can delete previously saved cookies at any time. However, the necessary steps and measures depend on your specific Internet browser. If you have questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

Furthermore, Google also offers further information on this subject under

https://services.google.com/sitestats/de.html

http://www.google.com/policies/technologies/ads/ 

http://www.google.de/policies/privacy/

and in particular on the possibilities of preventing the use of data.


 

Supplement to use of social media - Facebook

On the websites we link to Facebook. With a click on the respective symbol, our website will be left and a direct connection with the Facebook websites will be established. Information about the data, which is subsequently collected by Facebook Inc., can be found at: https://www.facebook.com/privacy/explanation.


 

Supplement to link to Google, eBay, our manufacturers and external links in general

On the websites we link to Google, eBay, our manufacturers and other websites. With a click on the respective symbol, picture or the link our web page is left and a direct connection with the web pages of the respective operators produced. The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and options to protect your privacy, in particular opt-out, please refer to the privacy policy of the provider. If you still need help in this regard, you can contact us.